Restore a suspended account
Bidders with suspended accounts cannot place bids on LiveAuctioneers. Suspended accounts may still register for auctions but will likely encounter issues with approval.
An account becomes suspended when it has:
- Two or more unresolved disputes. View your open disputes on the Won Items page and filter by status "Open Disputes", or click here.
- Security issues that require further action.
Your account will only be reinstated once all disputes are closed or resolved. If your account is suspended and you resolve one dispute but have one or more open disputes remaining, your account will remain suspended until the remaining disputes are resolved. To start the dispute resolution process, contact the auctioneer asking what steps you need to take to resolve the dispute. If you encounter any issues, contact email@example.com.
If you do not have open disputes, contact firstname.lastname@example.org to restore your account.
We understand account suspensions are frustrating. We're happy to work with you to restore your bidding privileges as quickly as possible.