How to Handle a Dispute
Disputes are filed against you by an auction house if you have not successfully paid promptly for an item you won. They act as a flag on your account to warn other auctioneers of your non-payment.
You will receive a notification when a dispute is opened against you, and in order to resolve a dispute, you must contact the auction house directly.
Disputes may affect your ability to bid in future auctions, so please try to resolve disputes quickly with the auction house.
To view your open disputes and easily contact the auction house, visit your Won Items page and filter by status "Open Disputes", or click here.
If you need any assistance with dispute resolution, please contact the support team via email at firstname.lastname@example.org.