Why can’t I hear the auction?
Most auctions do not use audio. If they do, it will automatically show up on the bidding console during the live sale. If you were able to verify that the auction does have streaming available, we suggest that you use a device with a stable wi-fi connection as this could affect your ability to stream with audio properly.
Please let us know if you still continue to experience this issue by sending us an email at email@example.com.