Each Auction House sets its own terms and conditions for its sale, including policies and information relating to refunds and returns. As this is set by each Auction House and can vary by auction, we advise our bidders to consult the terms and conditions of the auction you wish to participate in for further information on those policies.
On the app, go to the lot page, scroll down until you see the Auction Terms & Info.
You are also encouraged to contact the Auction House directly should you have any further questions regarding their policies.