Getting Started
- Are there fees for bidding online?
- Auction terminology
- Can I view a live auction without being registered or placing a bid?
- Do I need to create an account to use LiveAuctioneers?
- How can I contact an Auction House?
- How can I sell items on LiveAuctioneers?
Ship with LiveAuctioneers
My Account
- How can I create an account to bid on LiveAuctioneers?
- How can I upload my Sales Tax Certificate?
- How do I delete my account?
- How do I sign into my account?
- How do I update my credit card and ACH information
- How do I view my won items?
Registering
Bidding
- Absentee bid opened at max amount
- Am I bidding against yourself?
- Can I bid lower than the start price?
- Can I bid using my mobile device?
- How do Bidding increments work?
- How do I know if I won an item?
Lot Information
Payment Information
- How are cancellations and returns handled?
- How do I know if I can pay my invoice online?
- I am getting an error when trying to make a payment online. Who do I reach out to?
- I paid for my item(s), but I have not heard from the Auction House.
- Paying through LiveAuctioneers
- What if the Auction House does not use LivePayments?
Shipping Information
- Do you ship internationally?
- How can I track my package?
- How do I change my Shipping address?
- How do I choose Shipping with LiveAuctioneers?
- How does Shipping work and what are the Options?
- I have questions about the package I received. Who should I contact?
Disputes
- An Auction House says I have a dispute on my account. How is that and how do I fix it?
- Disputes from Auction Houses no longer on LiveAuctioneers
- How did I get a dispute?
- How to Handle a Dispute
- I thought I won an item but the Auction house says I did not. What should I do?
- What do I do for Disputes that are over a year old?
Refunds & Returns
Ratings & Reviews
- How can I edit my review?
- How do I leave a review?
- How do I log a complaint against an Auction House?
- How will LiveAuctioneers use my review?
- Top Rated auction houses
- What will appear online when I leave a review?
Favorites, Saved Items & Searches
- How can I remove a saved item in my favorites?
- How do I edit a saved search?
- How do I remove a saved search?
- How do I remove an Auction House from a particular search?
- How do I save a search I’m interested in?
- How do I save an item?